What is Tise Payment?
Tise Payment is a flexible and secure payment and shipping solution available directly in the Tise app. With Tise Payment we make second hand shopping as easy, safe and efficient as shopping in the traditional online stores. You get the best of both worlds - a smooth and sustainable shopping experience, whether you buy or sell in Tise. In other words, when Tise Payment is used, you are in safe hands, both as a buyer and as a seller.
To get started, you just need to follow the instructions you get in the app at the time when you place or receive a bid. If you wish to read a more comprehensive explanation on how you as a seller or buyer can easily and safely send and receive goods, you can do so by clicking the links.
Why use Tise Payment and what does it cost?
We recommend everyone who buy goods on Tise to use Tise Payment. As a buyer, you will be covered by our buyer protection, which gives you prioritized support and money back if the item is not as described. In addition, you get the most flexible second-hand shopping experience on the market, all the way from the moment you place a bid in the bidding function until the moment you have picked up the item from a pick-up point and accepted it in the app.
Benefits of Tise Payment as a buyer
You can be sure of the seller’s reliability. You do not have to pay anything in advance. In order to receive the payment, the seller must ship the item as agreed.
We will not transfer your payment to the seller before you have marked the product as received and accepted.
If something unexpected happens, the item is damaged, lost or not as described, you can get your money back. In cases like this we offer prioritized support to our users.
Matkahuolto is liable for loss, damage and delay of the delivery. Click here to read more about the terms of Matkahuolto.
In addition to insurance from Matkahuolto, we at Tise will give you your money back if the item is not as described, and you are guaranteed a prioritized support for a fast complaint processing.
It is easier to complete a purchase - you can use the bid button in the ad and avoid all the unnecessary back-and-forth communication between buyer and seller. Also, you do not have to enter the payment information several times or share your personal information with the seller.
You can get the item delivered to Matkahuolto pick-up point or parcel terminal - and track it along the way.
What does it cost to use Tise Payment as a buyer?
As a buyer you pay a minimum of 4.99€ for the shipping and additional 10 cents for the buyer protection. For example, if you buy an item for 30€, you pay 5.09€ to use Tise Payment, which includes safe and smooth payment and delivery to the Matkahuolto pick-up point.
Buyer protection covers the costs of using the payment solution, customer service and refunding of the payment if the product did not meet the product description. It also enables the continuous development of the sustainable Tise universe.
Why to use Tise Payment as a seller and what does it cost?
Tise Payment makes it easier than ever to sell items you no longer use. You avoid all the fuzz as a seller - all you have to do is accept the bid in the app, leave the product to the Matkahuolto pick-up point and sit back while the money comes to your account.
Benefits of Tise Payment as a seller
It is easier to get the items sold. Buyers prefer this solution over prepayment so you get more potential buyers.
You know the buyer has a genuine desire to buy the product, as the amount will be automatically reserved from the buyer’s account when the bid is made.
You get the seller protection. We take care of the amount until the purchase is completed and we will help you in case of any problems.
You avoid unnecessary reflection and evaluation on the reliability of the buyer. The buyer makes a bid and you leave the product to the selected Matkahuolto pick-up point.
You get all in one place. The bid, payment, delivery and the tracking of it.
What does it cost to use Tise Payment as a seller?
As a seller, only 3% of the agreed price of the item goes to the seller protection.
The amount you pay as a seller to use the Tise Payment goes to the processing of the payment, providing a secure payment solution and support in any complaint or fraud cases as well as continuous improvements of the sustainable Tise universe.